CDnA - Data Science Manager (Omnichannel Orchestration)



Data Science
Thousand Oaks, CA, USA
Posted on Friday, April 7, 2023


You’ve earned your degree. How will you use that achievement to reach your goals? Do more with the knowledge you’ve worked hard to acquire and the passion you already have. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Become the professional you are meant to be in this meaningful role.

CDnA – Data Science Manager (Omnichannel Orchestration)


What you will do

Let’s do this. Let’s change the world. As part of the Commercial Data Science team, you will collaborate with business partners, service owners and IS peers to develop predictive models and insights across the US Commercial Organization. This position will innovate and build significant business impact through the use of sophisticated analytics techniques to help Amgen with its mission to serve patients by helping them get the therapies they need.

This position will be primarily responsible for:

Supporting the development of data science, machine learning, and artificial intelligence capabilities across Amgen’s commercial organization

Leading measurement and tracking of various omnichannel CX enablement initiatives

Measuring the impact of cross-channel campaigns and the overall omnichannel program

Crafting and deploying a framework to supervise performance of various campaigns, and tactics at a granular level

Building high-performance algorithms, prototypes, predictive models, and proof of concepts

Identifying business needs and proposing potential analytics approaches for solutions

Creating prototypes and demonstrations to access and apply data assets

Communicating analysis ideas, progress and results to leadership and business partners

Working collaboratively with cross-functional teams on projects and/or programs with aims to systematically derive insights that ultimately derive substantial business value for Amgen and our patients


What we expect of you

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications:

Doctorate degree and 2 years of data science and/or analytics experience
Master’s degree and 6 years of data science and/or analytics experience
Bachelor’s degree and 8 years of data science and/or analytics experience
Associate’s degree and 10 years of data science and/or analytics experience
High school diploma / GED and 12 years of data science and/or analytics experience

Preferred Qualifications:

Relevant work experience in campaign measurement, marketing analytics and resource optimization in the pharma domain

Experience with databases including relational, NoSQL, and Graph

Programming experience with Python, R, or SAS and experience with ML libraries like scikit-learn, MLib, or TensorFlow

Write well-abstracted and reusable code in Python, R, or Scala; you freely navigate in Linux environment; you can stand up web applications; documentation, version control, and code review is in your blood

Experience working with large datasets, experience working with distributed computing tools (Spark, Hive, etc.)

Diligent technical proficiency with strong logical, problem solving, and decision-making skills.

Excellent organization/planning skills and talent for leading many large and sophisticated datasets.

Ability to collaborate and influence business partners and other IS resources to drive analytic projects end-to-end

Ability to communicate analysis in a clear, detailed, and practical manner

Passion for learning and staying on top of current developments in sophisticated analytics

Biotech / Pharma experience


What you can expect of us

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.

The annual salary range for this opportunity in the U.S. is $152,838.00– 181,535.

In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.

A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

Stock-based long-term incentives

Award-winning time-off plans and bi-annual company-wide shutdowns

Flexible work models, including remote work arrangements, where possible

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

If you’re seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you’ll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancers, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.